Hatred seems to be nothing more than a miscalculated, poorly thought through survival tactic. It’s often an expression of fear. Not that it’s nothing. It’s extremely destructive. But people who commit acts of hatred aren’t inherently rotten to the core, and there are likely no spiritual entities pulling the strings.
There are two things that can triumph over hatred: Education and love. Especially an education in love. People are born with certain genetic predispositions, including a greater likelihood of becoming a sociopath or psychopath, but nurture and education have a major influence on how people turn out. The most “evil” people in society are typically victims of child abuse or neglect.