It’s unrealistic to think that people will always behave well and do the right thing. Sometimes it’s because of malicious or selfish intent and sometimes it’s because of ignorance—the person doesn’t realize the harm they’re causing.

It’s not easy for us to realize when we’ve done something dumb. It’s even harder to admit it. Especially if we were acting, with what felt to us, like the right motives. But we do sometimes make mistakes regardless of our intentions—regardless of how we feel about it.

Making mistakes doesn’t make you a bad person and it doesn’t make you wrong about everything. But failing to acknowledge mistakes and failing to right wrongs will make you less credible.

Words and intentions don’t matter as much as actions.

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